Every Bubebaby order ships free, wherever you are. There is no minimum spend and no shipping charge added at checkout.
Free shipping on every order
Standard shipping is free on all orders to every country we deliver to. The shipping cost you see at checkout will always be $0.00.
Processing time
Orders are prepared within 1 to 3 business days of being placed, excluding weekends and public holidays. You will receive an email confirmation when your order is placed and another one when it ships.
Delivery time
Standard delivery usually takes 10 to 20 days. Delivery times are estimates, not guarantees. Busy holiday periods, customs checks and local postal delays can add a few days, especially for international parcels.
If you need an order by a particular date, please email us at support@bubebaby.com before you order and we will tell you honestly what is possible.
Where we ship
We ship to most countries worldwide. If your country is not offered at checkout, email us and we will let you know whether we can deliver to you.
Tracking your order
When your order ships, you will receive a tracking number by email. Tracking can take a few days to show the first scan, and some international parcels show few updates while they travel between countries. If your tracking has not changed for 10 days, contact us and we will look into it for you.
Orders with more than one toy
Toys in the same order can be sent from different warehouses, so your order may arrive in more than one parcel on different days. Each parcel has its own tracking number.
Customs and import duties
Depending on your country, a parcel may be subject to import duties or taxes charged by your local customs office. These charges are set by your country, are not included in our prices and are the responsibility of the buyer.
Address changes
Please check your shipping address carefully before you place your order. If you spot a mistake, email us straight away with your order number. We can usually update the address before the order ships, but we cannot change it once the parcel is on its way.
Lost or late parcels
If your order has not arrived within 30 days of shipping, or the tracking shows a problem, contact us at support@bubebaby.com with your order number. We will work with the carrier and, if the parcel is lost, send a replacement or a full refund.
Questions
For anything about shipping, email us at support@bubebaby.com or use our contact page. We reply within 1 to 2 business days.